Frequently Asked Questions
It is a program for Amazon to serve account management needs of sellers. Sellers can avail of a dedicated account manager who will offer data-driven recommendations with the objective of helping the seller improve selling performance on the marketplace.
Your account will be managed directly by professionals of the AMZPro team. They will create customized reports and plans of action, specifically for you. You can use exclusive data-driven strategic inputs recommended by our experts.
We treat your data with utmost confidentiality. Seller information and specific sales data is never disclosed to any person as we are serious about protecting seller confidential information.
No, we don’t offer any free trials. However, we promise 100% refund if you’re not satisfied with any of our services. Anytime you’re not happy with the task we did for you, we won’t charge for it, no questions asked. See more details of this here.
We take pride in providing excellent support. This is why our support team is working 20 hours a day 6 days a week. So, rest assured that our rockstar support team will respond to you soon. We also support multiple channels for you to reach out to us - Email, Skype, Slack & Asana.
We offer different plans catering to all your Amazon service needs:
- Short-term Service Plans. For example if you only need us to handle a task for you like creating A+ content for 4 ASINs.
- Long-term Combo Plans: For example if you need us to handle your PPC & Buyer Messages on an ongoing basis
- Full Service Plans: For example if you want to relax, sit back & want us to handle your store & take it to newer heights
We have bank accounts in most of the countries in the world for example in US, Canada, UK, China, Japan to name a few. So, you can pay in these accounts via a bank transfer like ACH or via other means like credit cards.
We offer a 100% no questions asked refund policy. We fully stand behind our services, so if you’re not happy with any task we did for you or any service we offered, simply don’t pay for it. Your feedback will be welcome to improve our services, but again you’re under no obligation to do that too. See more details on this policy here.
We provide unlimited revision. However, we thrive to get things done correctly on the first try itself! :)
Sure, under our short-term service plans, you’re free to choose the services you need.